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What To Expect

When you call Guardian National Security, you’ll receive high quality private security and customer service at Southern California’s best rates. In order to design protection to meet your unique needs, we invest the time and effort necessary to conduct a thorough assessment before designing a customized security strategy. With every client, we adhere to the following step-by-step process.

Our Step By Step Process

1. Free Consultation

Our free consultation involves a detailed discussion about your security needs and concerns. We will want to know what type of property you have, its location, and any past crimes. We will also ask additional questions that will help us understand the type of protective services you are interested in, what you need protected, and if you have any potential or specific threats.

2. Proposal with Competitive Quote

Following our consultation, we will provide a detailed proposal that includes an honest and accurate quote. Our rates are always low; but if a competitor’s price is lower, we’ll match or beat it. Proposals can be sent via email or fax, or presented in person.

3. On-Site Follow-Up Meeting

In order to fully assess your security needs, one of our security managers will then arrange to meet with you on-site for a walk-through and to clarify exactly what your security plan will be.

4. Contract Finalized and Signed

We will adjust the contract as necessary until we are able to achieve complete agreement on expectations, terms, and scope of service.

5. Customized Security Plan & Post Orders Developed

We craft the final security plan and post orders based upon the contract, prior conversations with the client, and what we learn from our site visits. Post orders consist of detailed instructions to inform our guards of their duties.

6. Guards Selected & Trained

We take into consideration skill set, experience, and personality when deciding which of our guards will best serve your needs. Chosen guards will then be trained on the post orders designed for your site, and given any additional pertinent information they’ll need to properly protect your site.

7. Implementation

Guards will arrive on-time, dressed appropriately, and prepared to work. All our guards are required to wear clearly identifiable security attire as dictated by the environment, which ranges from professional to casual. Our security measures include daily communication between our guards and management team, and mandatory weekly in-house meetings to keep all of our personnel up-to-date on our clients and their needs.

8. Regular Updates

Clients are provided with daily activity reports, incident reports, and a list of any parking violation warnings. They are encouraged to communicate directly with our management team, who are available 24 hours a day. Management will also regularly request client feedback on services and personnel, as well as conduct random on-site visits.

9. Billing

We bill regular and ongoing accounts biweekly. If you have a temporary account, we will require a pre-authorization charge form, and run the charge upon completion of service.

Call (800) 700-1467

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On Site Security

Professionally trained, licensed, bonded and insured, our standing guards offer exceptional security services to a diverse clientele, from homeowner associations to professional office buildings.

Patrol Services

Guardian National Security’s marked patrol vehicles offer a highly visible and effective way to deter crime; enforce rules and regulations; and foster a general sense of safety, security, and community.

Technology Solutions

From the use of electronic Detex guard tour verification systems to wireless security equipment, Guardian National Security is on the cutting-edge of security technology.

Testimonials

Hear what clients across Southern California have to say. Note that images have been altered for privacy.

“I would like to send this letter to express my gratitude and appreciation for the remarkable job by your employee. It was not the first time that we have hired guards, to secure our parking and integrity of our property. However, it was the first time that we are completely satisfied with the services of your employee. He always showed up to his job on time, or many times sooner than his actual time. And he stayed till end each night. I was very impressed with him; something that I cannot say about our previous guards. Above all, I like to appreciate his work and he did not reduce his sincerity and commitment to the job.  For all that to thank so much.” 

Morrie G.
Morrie G.Guardian Client

“Thanks for sending your security officer to this building. I was reviewing his reports and this is the type of reports that tell me when a Guard cares and knows what he is doing. He was very descriptive about the activity and it all sounds about right. I like to request him to stay with us at this property. Please let him know we are happy with his reports and this is the type of reports I like to see. Thank you very much!!! Let’s keep it up!”

Maria D.
Maria D.Guardian Client

“I will say I am impressed with the Guard that came in for the afternoon, he did a great job inspecting the employee bags.”

Scott K.
Scott K.Guardian Client

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Securing & protecting over 5 billion is assets in Los Angeles, Ventura, & Orange County

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